Effective as of: 10 June 2026
At Lesile, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal data we collect when you visit www.lesile.com, place an order or contact us, why we collect it, with whom we share it, how long we keep it and what rights you have.
We process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data. This Privacy Policy should be read together with our General Terms & Conditions and Terms of Service.
Table of Contents
1. Who We Are
2. Scope of this Privacy Policy
3. Personal Data We Collect
4. Purposes and Legal Bases of Processing
5. Cookies
6. Who We Share Your Personal Data With
7. International Data Transfers
8. How Long We Keep Your Personal Data
9. How We Protect Your Personal Data
10. Your Rights
11. Complaints
12. Children
13. Links to Other Websites
14. Changes to this Privacy Policy
15. Contact Details
The data controller responsible for the processing of your personal data is PS Trading SRL, a private limited company (“société à responsabilité limitée”) incorporated under Belgian law, registered with the Crossroads Bank for Enterprises (BCE/KBO) under number BE0802329461, with its registered office at Avenue de Broqueville 86, 1200 Brussels, Belgium, trading under the name “Lesile”.
Throughout this Privacy Policy, “Lesile”, “we”, “us” and “our” refer to PS Trading SRL. “You” refers to any visitor to the Site, any Customer who places an order and any person who contacts us.
Lesile has not appointed a Data Protection Officer, as this is not required for its activities under Article 37 GDPR. For any question relating to the processing of your personal data, please contact us at hello@lesile.com.
This Privacy Policy applies to personal data processed through the website www.lesile.com and all of its associated pages and sub-domains (the “Site”), through orders placed on the Site, and through communications with Lesile by email or any other channel.
This Privacy Policy does not apply to websites or services of third parties, including payment providers and carriers, which have their own privacy policies (see Section 6).
Depending on how you use the Site, we may collect the following personal data:
Lesile does not store or have access to your full payment card details at any point during or after the transaction. Payments are processed directly by our third-party payment providers, as described in our Payment Policy.
Our General Terms & Conditions invite Customers with severe allergies to contact us before placing an order. If you choose to share information about an allergy or food intolerance with us, this constitutes data concerning health within the meaning of Article 9 GDPR. We process such information only on the basis of your explicit consent, solely to answer your enquiry, and we delete it once your enquiry has been handled. Providing this information is entirely voluntary and is never required to place an order.
When you visit the Site, certain technical data is collected automatically, such as your IP address, browser type and version, device type, operating system, the pages visited and the date and time of your visit. This data is processed in server logs for the security and proper functioning of the Site and through strictly necessary cookies (see Section 5).
Lesile does not use analytics, advertising or social media tracking tools (such as tracking pixels) on the Site.
We process your personal data only for specified purposes and on one of the legal bases provided in Article 6 GDPR:
To accept and confirm your order, prepare and ship your products, provide tracking information, and inform you about the status of your order or any delay or unavailability. Legal basis: performance of a contract (Article 6(1)(b) GDPR).
To process your payment through our payment providers and, where necessary, to verify payments and prevent fraud, unauthorised use of payment methods, unauthorised resale or abuse of the Site, as described in our General Terms & Conditions and Payment Policy. Legal basis: performance of a contract (Article 6(1)(b) GDPR) and our legitimate interest in protecting Lesile and its Customers against fraud (Article 6(1)(f) GDPR).
Where you create an account, to give you access to your order history, saved addresses and account settings. Legal basis: performance of a contract (Article 6(1)(b) GDPR).
To respond to your enquiries, handle withdrawals, returns and refunds, and assess complaints regarding damaged, missing, incorrect or non-conforming products. Legal basis: performance of a contract (Article 6(1)(b) GDPR) and compliance with our legal obligations under Belgian and EU consumer protection law (Article 6(1)(c) GDPR).
To send you our newsletter and other marketing communications, but only where you have actively subscribed. You may withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting hello@lesile.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Legal basis: your consent (Article 6(1)(a) GDPR).
To issue invoices, keep accounting records and comply with our obligations under Belgian accounting, tax and VAT legislation, and to respond to lawful requests from competent authorities. Legal basis: compliance with legal obligations (Article 6(1)(c) GDPR).
Where a product sold by Lesile is subject to a safety warning or recall, to contact the Customers concerned. Legal basis: compliance with legal obligations under EU and Belgian food safety law (Article 6(1)(c) GDPR) and our legitimate interest in protecting the health of our Customers (Article 6(1)(f) GDPR).
To ensure the security and proper functioning of the Site, to detect and prevent unauthorised access, and to establish, exercise or defend legal claims. Legal basis: our legitimate interests (Article 6(1)(f) GDPR).
Where we rely on our legitimate interests, we have balanced those interests against your rights and freedoms. You have the right to object to such processing at any time (see Section 10).
Providing your identity, contact, delivery and payment data is necessary to conclude and perform a contract with you. If you do not provide this data, we will not be able to process your order. Lesile does not make decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
Cookies are small text files placed on your device when you visit a website. The Site uses only strictly necessary cookies, which are essential for the Site to function and for you to use its features, such as keeping products in your shopping basket, completing the checkout process, logging into your customer account and keeping the Site secure. These cookies do not require your consent under Belgian law.
Strictly necessary cookies used on the Site include, in particular:
Lesile does not use analytics, advertising or social media cookies. If we decide to introduce such cookies in the future, we will request your prior consent through a cookie banner and update this Privacy Policy and our Cookie Policy accordingly.
You can delete or block cookies through your browser settings. Please note that blocking strictly necessary cookies may prevent you from placing an order on the Site.
Lesile does not sell, rent or trade your personal data. We share your personal data only with the following categories of recipients, and only to the extent necessary for the purposes described in this Privacy Policy:
In the event of a merger, acquisition or transfer of all or part of Lesile’s business, personal data may be transferred to the acquiring party, provided that you are informed in advance and your rights under this Privacy Policy are not adversely affected.
Lesile processes personal data primarily within the European Economic Area (EEA). Some of our service providers, such as UPS and Stripe, or their sub-processors may process personal data outside the EEA. Where this is the case, we ensure that the transfer is protected by appropriate safeguards, such as an adequacy decision of the European Commission (including the EU-U.S. Data Privacy Framework, where the recipient is certified) or the Standard Contractual Clauses adopted by the European Commission.
Where you place an order for delivery to a country outside the EEA, your name, delivery address and contact details must necessarily be transferred to the carriers and customs authorities in the destination country in order to deliver your order. Such transfers are necessary for the performance of the contract with you (Article 49(1)(b) GDPR).
You may request further information about these safeguards by contacting hello@lesile.com.
We keep your personal data only for as long as necessary for the purposes for which it was collected, in particular:
Once the retention period has expired, your personal data is securely deleted or anonymised.
Lesile takes appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include encrypted connections (HTTPS/TLS) on the entire Site, encrypted storage of passwords, access restricted to authorised persons on a need-to-know basis, regular software updates and backups, and the use of payment providers certified according to the PCI DSS standard.
In the event of a personal data breach likely to result in a risk to your rights and freedoms, Lesile will notify the Belgian Data Protection Authority within seventy-two (72) hours of becoming aware of it and, where the breach is likely to result in a high risk, will inform you without undue delay, in accordance with Articles 33 and 34 GDPR.
No method of transmission over the internet is completely secure. You are responsible for keeping your account password confidential and for notifying us immediately of any unauthorised use of your account.
Under the GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at hello@lesile.com. We will respond without undue delay and in any event within one (1) month of receipt of your request. This period may be extended by two (2) further months where necessary, taking into account the complexity and number of requests, in which case we will inform you of the extension and the reasons for it. Exercising your rights is free of charge. Where we have reasonable doubts about your identity, we may ask you for additional information to confirm it.
If you believe that the processing of your personal data infringes the GDPR, we encourage you to contact us first at hello@lesile.com, so that we can try to resolve your concern.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit), Rue de la Presse 35, 1000 Brussels, Belgium — www.dataprotectionauthority.be, or with the supervisory authority of the EU Member State in which you habitually reside or work.
The Site and our products are intended for persons who are at least eighteen (18) years of age, as set out in our General Terms & Conditions. Lesile does not knowingly collect personal data from persons under the age of 18. If you believe that a minor has provided us with personal data, please contact us at hello@lesile.com and we will delete it.
The Site may contain links to other websites, including those of our payment providers and carriers. Lesile is not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any website you visit.
Lesile may update this Privacy Policy from time to time, for example to reflect changes in the law or in our processing activities. Where changes are material, Lesile will notify you by email or by prominent notice on the Site at least thirty (30) days before the changes take effect. The date on which this Privacy Policy was last updated is indicated at the top of this document.
For any questions, requests or complaints relating to this Privacy Policy or the processing of your personal data, please contact us:
Lesile (PS Trading SRL)
Avenue de Broqueville 86, 1200 Brussels, Belgium
BCE/KBO: BE0802329461
Email: hello@lesile.com
Website: www.lesile.com
This Privacy Policy was first published on 10 June 2026 and is effective as of that date.
